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AI for Customer Support

Oct 02

CX Trends and Strategies That Will Dominate in 2019

Check out the 2019 CX trends from automation to prescriptive analytics, progressive companies are finding ways to better serve customers and relieve agents of the monotony that creates churn in the support world.

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Sep 04

How AI can help your customer service agents be more productive

Customer service agents are often overloaded with customer cases. Learn how AI can help them serve customers better by being more productive & efficient.

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Aug 29

Why chatbots have become integral to customer service

How do chatbots improve how you allocate customer service resources, maximize efficiencies, and improve CSAT scores? Find out in this post.

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Jun 24

AnsweriQ Unveils New Single-Click Automation for Customer Service Teams

AnsweriQ unveils Robo Assist, its new single-click automation for customer service teams. Freshly used Robo Assist to lower handle times for key processes by 90%.

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