Here's a recap of the keynote speakers, activities and performances at the Salesforce annual event (Dreamforce 2018). Read on for a few of the highlights.
Customer service agents are often overloaded with customer cases. Learn how AI can help them serve customers better by being more productive & efficient.
How do chatbots improve how you allocate customer service resources, maximize efficiencies, and improve CSAT scores? Find out in this post.
AnsweriQ unveils Robo Assist, its new single-click automation for customer service teams. Freshly used Robo Assist to lower handle times for key processes by 90%.