Giant Otter Technologies

  • Technology & Internet
  • 0 Case Studies
Advanced conversational artificial intelligence for messaging and voice

Mar 13

A Crash Course in Better Chatbots: Part 2

Discover Giant Otter’s bottom-up chatbot authoring platform, an automated solution for intelligent AI that will transform your customer service — then try the platform yourself.

Read full article >

Aug 28

Top-Down Chatbots Fail #5: They Don't Remember

Cross-channel, cross-conversation persistence is the chatbot triple axel only Giant Otter can pull off. Other bots attempt to stick the landing, but fail — and when a bot doesn’t remember the past, it doesn’t know what to do in the moment.

Read full article >

Aug 14

Top-Down Chatbots Fail #4: They Lose Track

Complex, clever handcrafting can’t help a chatbot converse like a truly helpful part of your team. The issue is bigger than sounding wooden or seeming clueless — it’s big-picture. And you don’t want conversations to feel more fluid, you want them to be more fluid.

Read full article >

Jul 03

Top-Down Chatbots Fail #3: They Seem Stiff

A bot built with Giant Otter’s tools are rich with paths and able to adapt. By learning from actual conversations, Giant Otter-powered bots cover closer to 80% of needed flows, letting customers interact in the ways that feel right to them.

Read full article >

Diffco - Apr 01 - Blog Post:
We are launching COVID-19 tracking solution to keep the global community info...

At Diffco we aim to provide effective technological solutions. Sometimes we are required to do it to tackle or manage...

Signifyd - Apr 01 - Blog Post:
Online sales continue to grow amid dramatic swings: Signifyd Ecommerce Pulse

Signifyd's Ecommerce Pulse shows online sales rising in the COVID-19 era. Where that spending happens continues to fluctuate wildly. Here...

SAS - Apr 01 - Blog Post:
How to land a job as a SAS professional

Learn how to land a job as a SAS professional.

SAS - Apr 01 - Blog Post:
We Get to Do This

No matter where I went, or who I spoke to, movement linked these experiences.  I've kept this curious view of...

Applitools - Apr 01 - Blog Post:
Where To Learn Test Programming – April 2020 Edition

What do you do when you have lots of free time on your hands? Why not learn test programming strategies...

Keep updated on all things AI