Hu:Toma Ai

  • Natural Language Processing
  • 0 Case Studies
the AI chatbot marketplace

Nov 23

The 4 Most Important Chatbot Metrics to Track

Over the last two weeks, we have worked with the awesome people at Botanalytics to put together a list of the key metrics to track for any chatbot. Botanalytics is a company which provides an…

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Mar 28

Customer Success is Company Success

The primary goal of any Customer Success team is to ensure your customers achieve their goals. Of course as a Customer Success Manager you’ll be judged on other other metrics, perhaps churn, number…

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Dec 08

Hu:toma x Drift Integration

Hu:toma wants to make itself available wherever our clients are chatting with their users, leads, investors, friends, long lost lovers….. mainly users & leads. For most companies the majority of…

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Dec 01

Bot Review: 1800Flowers

Last week we did a review for Lego company’s chatbot Ralph. In a nutshell, it was an impressive shopping bot: both interactive and efficient. We decided to look deeper into shopping bots and how they…

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Facebook AI - Mar 27 - Blog Post:
Investing in research in the era of COVID-19

As we all continue to monitor the rapidly evolving situation surrounding the COVID-19 outbreak, we want to communicate how Facebook’s…

Monkeylearn - Mar 27 - Blog Post:
What Is Natural Language Understanding and How Does It Work?

Natural language understanding (a subset of Natural Language Processing) allows machines to understand human communication. Read about NLU and its...

Narrative Science - Mar 27 - Blog Post:
United States Fatalities and Cases of COVID-19 Story in Lexio

The post United States Fatalities and Cases of COVID-19 Story in Lexio appeared first on Narrative Science.

Monkeylearn - Mar 27 - Blog Post:
AI Is Revolutionizing Customer Care, for the Better

Continual advancements in technology have transformed the way customers communicate with businesses, along with the... The post AI Is Revolutionizing...

Monkeylearn - Mar 27 - Blog Post:
How to Gauge Brand Sentiment & Why It’s Important

Sentiment analysis of your brand reveals how customers feel about your business. Learn why it’s important and how you can...

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