• Natural Language Processing
  • 0 Case Studies
Skyrocket online self-service & conversion with Artificial Intelligence

Utilizing patented natural language processing technology, Inbenta Search for Customer Service is an intelligent, AI-powered self-service solution that provides accurate results to support queries instantly. The enhanced website search provides the user's customers with answers right away based on the meaning of their questions, not the keywords, leading to fewer tickets and more time for agents to focus on complex, non-repetitive inquiries.

Company Details
  • https://www.inbenta.com/en/
  • Headquarters 1065 East Hillsdale Blvd Foster City, California
  • Year Founded 2005
  • Company Size 51-200 employees
  • Specialties Technology & Internet, Natural Language Processing, Customer service, Artificial intelligence, Virtual assistant, Travel
How Inbenta uses AI in their company

Help your users find answers online with conversational AI, natural language processing and machine learning

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