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Jatana

  • Deep Learning
  • 0 Case Studies
Jatana automates customer service with deep learning

Jul 24

4 Key Factors of Exceptional Customer Service

To deliver outstanding customer support there are four factors to keep in mind: personalization, competency, convenience and proactivity. These are the factors to keep in mind to deliver superior customer support and outstanding customer experience to your loyal customers.

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Dec 07

Jatana goes to Station F!

Station F is the biggest startup campus in the world, backed by Xavier Niel in Paris. Jatana, a Customer Experience Automation Platform, is joining the Zendesk Startup Program, accelerating its goal of bringing Artificial Intelligence at the fingertips of every support team in the world.

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Nov 20

What we learnt at Zendesk Relate 2018

What we learnt at Zendesk Relate 2018 in San Francisco

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Sep 27

Introducing IPA, Intelligent Process Automation

Introducing Intelligent Process Automation (IPA). In a nutshell, Jatana's IPA connects to all your systems (CRM, Shopify, custom systems) to automate all those tedious lookups that you are currently doing manually, based on actual conversations with your customers and AI-driven instructions.

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