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Jatana

  • Deep Learning
  • 0 Case Studies
Jatana automates customer service with deep learning

Aug 02

Take your Self-Service Support to the Top

Customer satisfaction (CSAT) is an important KPIs to keep measuring at all times. A good way to keep customer satisfaction metrics (CSAT) is to implement an efficient self-service support system. Alongside self-service support system, you should also implement a way to gather customer feedback.

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Dec 07

Jatana goes to Station F!

Station F is the biggest startup campus in the world, backed by Xavier Niel in Paris. Jatana, a Customer Experience Automation Platform, is joining the Zendesk Startup Program, accelerating its goal of bringing Artificial Intelligence at the fingertips of every support team in the world.

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Nov 20

What we learnt at Zendesk Relate 2018

What we learnt at Zendesk Relate 2018 in San Francisco

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Sep 27

Introducing IPA, Intelligent Process Automation

Introducing Intelligent Process Automation (IPA). In a nutshell, Jatana's IPA connects to all your systems (CRM, Shopify, custom systems) to automate all those tedious lookups that you are currently doing manually, based on actual conversations with your customers and AI-driven instructions.

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