MSG.AI

Artificial Intelligence Platform for Conversational Commerce

Have Conversations People Love Messaging is the top habit on the smartphone, with three billion global users on the top four messaging apps. Brands need to be present on platforms that are commanding more consumer attention than anything else. Messaging as a medium for individual consumer engagement. Leverage chatbots to provide personal, VIP support and experiences on-demand in between your customer’s chats with friends on messaging apps like Facebook Messenger, Twitter DM, WhatsApp and others. Nurture relationships across the customer journey. Powered by machine learning, our engine automates interaction in real-time. Trigger contextual cards and experiences throughout the customer lifecycle. Elevate conversations to human agents when necessary. When sensitive situations arise, conversations are seamlessly handed-off to human agents to ensure the customer experience is never compromised.

Learn more at msg.ai


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