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Pypestream

  • Customer Support
  • 2 Case Studies
Bringing the on-demand economy to enterprises everywhere.

Jul 11

Pypestream 6.6 is here!

We are excited to announce that our upcoming 6.6 platform release and user interface updates will be going live on July 23, 2018. Our goal at Pypestream is to connect businesses directly to their consumers and this new release is designed to dramatically improve that experience. Through an upgraded user interface, more detailed reporting, enhanced functionality for administrators and agents, and more robust security and NLU capabilities, Pypestream continues to revolutionize the relationship between businesses and customers.   Check out what’s new: Usability & End-User Functionality The user interface of the web widget has been upgraded throughout, including the overall style, buttons and various rich assets, in order to improve the user experience on desktop and mobile devices. Click here to check out the new UI. Click-to-call functionality has been made available. If a phone number appears in the web widget, it is hyperlinked for the user to click on it and be directed to his/her phone app where the number is pre-populated. This allows end-users to seamlessly initiate a phone call from the conversational interface in an intuitive manner. We have increased the time limit for a chat session to end from 30 seconds to 10 minutes. Now, if […] The post Pypestream 6.6 is here! appeared first on Pypestream.

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Dec 17

7 Traits of Highly Successful Digital Leaders

As part of our ongoing relationship with Gartner, we bring you special content we think every digital leader should listen to.

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Dec 16

Designing personalized conversational experiences

Find out how 100 software executives are improving their digital engagements, and what they deem vital to conversation experience design.

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Dec 08

DX Talks Podcast with Liam Delap

The post DX Talks Podcast with Liam Delap appeared first on Pypestream.

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Case Studies
Case Study : Triwest Customer Experience

Delivering better and more effective customer service

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Case Study : Berkleynet | Workers Compensation Insurance Provider

Pypestream helps us fulfill our customer needs in a way that’s efficient, effective and still feels friendly

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