Microsoft AI Business School

A free online course focusing on AI strategy, culture and responsibility

AI is changing how business works across all industries. Microsoft created AI Business School to share insights and practical guidance from top executives on how to strategically apply AI in your organization. Below is a summary of the different topics and modules the course covers:

Define an AI strategy to create business value
Length: 3hrs 40Mins

In this module you will learn from top Microsoft executives about a framework to drive the key changes that are necessary to become an AI -ready organization. We illustrate and reflect on the successful implementations of AI with relevant scenarios. We discuss line of business specific and relevant uses cases in finance, marketing, sales, and customer service. We finish with a discussion on how to implement solutions based on the maturity of your organization.

Modules

- Define a holistic AI strategy for your business
- Transform your applications with AI
- Transform business processes in financial services with AI
- Transform business processes in retail with AI
- Transform business processes in manufacturing with AI
- Transform business processes in healthcare with AI
- Discover the value of empowering every employee with AI

Discover ways to foster an AI-ready culture in your business
Length: 3hrs 10Mins

In this module you will learn from top Microsoft executives about a framework to drive the key changes that are necessary to become an AI -ready organization. We illustrate and reflect on the successful implementations of AI with relevant scenarios. We discuss line of business specific and relevant uses cases in finance, marketing, sales, and customer service. We finish with a discussion on how to implement solutions based on the maturity of your organization.

Modules

- Understand the importance of building an AI-ready culture
- Discover how to foster an AI-ready culture in finance
- Discover how to foster an AI-ready culture in marketing
- Discover how to foster an AI-ready culture in sales
- Discover how to foster an AI-ready culture in customer service
- Discover how to apply the AI Maturity Model Assessment to your business

Identify guiding principles for responsible AI in your business
Length: 55mins

It is imperative to reflect on the implications of AI in business. In this module you will be provided with guidelines to assist in setting up principles and a governance model in your organization, as well as resources, best practices, and tools.

Modules

- Implications of responsible AI in business
- Responsible AI: Establishing guiding principles
- Responsible AI: Governance and external engagement

Introduction to AI technology for business leaders
Length: 1hr 20mins

In this module you will be given a high-level overview of the primary concepts of AI and the technologies behind it from an agnostic point of view. We then dive into how Microsoft is turning the latest advancements in AI into tools, products, and services that can be leveraged by organizations.

Modules

- Introduction to AI technology
- Examine the Microsoft approach to AI

Start the course here

 


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