Boom AI
AI-Powered User Research at Scale
Technology
How Boom AI’s technology works — architecture, AI models, and technical capabilities.
How does Boom AI work?
Boom AI works by conducting personalized conversations via WhatsApp to uncover insights and recover lost customers. Users set research goals and guiding questions, and Boom AI automates the conversation process, providing actionable insights based on user responses.
What technology powers Boom AI?
Boom AI leverages advanced AI algorithms to conduct context-aware conversations and analyze user feedback. It operates on the WhatsApp platform, enabling asynchronous and global interactions without the need for coding.
What are Boom AI's main features?
Boom AI's main features include personalized conversations in over 50 languages, automated sentiment analysis, and the ability to extract key quotes and problems from user interactions. It also offers a no-code setup for research campaigns.
What type of AI does Boom AI use?
Boom AI utilizes conversational AI to engage users in personalized dialogues. This technology enables the platform to adapt questions based on user data and context, enhancing the quality of insights gathered.
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