Giga
AI agents for enterprise support that deliver human-like customer experiences at scale.
Technology
How Giga’s technology works — architecture, AI models, and technical capabilities.
How does Giga work?
Giga operates by deploying AI agents that manage complex workflows, providing human-like customer experiences at scale. These agents can handle millions of conversations and are designed to be up and running within two weeks.
What technology powers Giga?
Giga's technology includes a customizable Agent Canvas that allows enterprises to build, govern, and scale AI agents tailored to their specific needs. The platform supports multi-modal interactions, including chat and voice.
What are Giga's main features?
Giga's main features include customizable AI agents, smart insights for performance improvement, and a built-in Copilot AI for agent creation. It also offers dynamic voice capabilities and multi-modal interaction support.
What type of AI does Giga use?
Giga utilizes emotionally-aware AI that understands tone, intent, and context, enabling it to engage in natural conversations. This AI can fluidly handle accents and interruptions, ensuring a seamless user experience.
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