Cresta

Increase Sales Efficiency and Effectiveness with Generative AI Cresta for Sales helps your team build and follow bespoke playbooks that are proven to improve business outcomes and narrow the gap between top and bottom performers. WHO WE ARE The pioneers of real-time intelligence for customer conversations Cresta was founded with the goal of using AI to help people learn high-value skills and by doing so, make business radically more productive. Cresta's team of world-renowned AI thought leaders, industry experts, and top-tier investors lean on experience from scaling companies like Google, Facebook, and Open AI on our march towards helping professionals become Experts on Day One. Generative AI for the Intelligent Contact Center Cresta's integrated contact center intelligence products turn real-time insights into real-time actions that drive results. Uncover & act on business insights Get visibility into business trends as they emerge so you can make smarter and faster business decisions. Drive robust coaching & quality assurance Measure team performance on 100% of conversations and coach the performance gaps that matter. Increase agent effectiveness & efficiency Equip every agent with the AI-powered coaching and assistance they need to perform like a top performer. Drive efficiency through automation Strategically find and replace repetitive conversations with chatbots backed by customer insights. The pioneers of real-time intelligence for customer conversations Cresta was founded with the goal of using AI to help people learn high-value skills and by doing so, make business radically more productive. Cresta's team of world-renowned AI thought leaders, industry experts, and top-tier investors lean on experience from scaling companies like Google, Facebook, and Open AI on our march towards helping professionals become Experts on Day One. Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest. Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching. By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions. Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.