Haptik

Great Conversations Make Happy Customers Customers have a greater number of choices today - more complex choices, channels, & even touchpoints. We understand how hard it can be to meet customer expectations. That’s why we built Conversational AI Solutions for your industry to help customers find the right information at the right time through a channel of their choice.Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages.

With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey.

Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. The company has been featured as a Category Leader across many platforms including Gartner, G2, Opus Research & more.